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    • About Us
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    • How Crystal Kits work
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    • Testimonials
    • Blog
    • Terms and Conditions
    • Kit Return Policy
    • Privacy Policy

9intentions

9intentions9intentions9intentions

Signed in as:

filler@godaddy.com

  • Home
  • About Us
  • Feng Shui Services
  • Crystal Healing Kits
  • How Crystal Kits work
  • Kit FAQs
  • Testimonials
  • Blog
  • Terms and Conditions
  • Kit Return Policy
  • Privacy Policy

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Crystal Kit FAQ's

What is your shipping policy?

We usually ship within 7 business days. We can ship anywhere in the US and Canada (including Guam and military bases). Unfortunately, at this time (except for Canada), we do not ship internationally.

Shipping times will vary depending on where you are.

Shipping costs are applied at check out. 

For order updates or questions, please email us at hello@9intentions.com.

What is your return policy?

We hope you love your purchase, but if you would like to return it for some reason, we have a 30-day return policy. Please do feel free to contact us with any questions or concerns, and we'll do our best to ensure you are happy. 

Can I reuse my ritual kit or is it a one-time use?

You can reuse your ritual kit as many times as you like for your individual intention. Each kit comes with a suggestion on when may be the best time in the Lunar Cycle to perform your ritual, but please do what feels best for you. 

How do I clean or clear my crystals?

Every once in a while, crystals do need to be recharged and cleansed. To do this, rinse them gently in water and put them outside or on a window sill where they can be touched by the powerful beams of the moon. A new moon or full moon can be an exceptional time for recharging crystals. For more on the lunar cycle, please visit our Energetic Connections page. You may also put them under the sun during the day. However, keep in mind that sunlight may fade different types of crystals over time. 

Be good to your crystals, and they will return the favor many times over! 

I've lost a crystal in my kit, can I buy a replacement?

We do have replacement crystals if you have lost a crystal from your kit. Please email us at hello@9intentions.com to see if we have what you need on hand. On a similar note, we advise keeping small items in safe places away from pets and children!

Do you make custom kits?

Yes, we sure do! These are great as corporate gifts, spa items, wedding party gifts, etc. To get started, please email us at hello@9intentions.com. We'd love to work together with you to create individualized kits!


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